🇨🇦Canadian owned and operated · Pricing in CAD
FAQ

Frequently asked questions

Everything you need to know about credits, filings, and how NoticeFlow works.

Most Prior Notices are filed and ready within the same business day. We typically review and submit your filing within hours of receiving your invoice. If your shipment is time-sensitive, rush processing is available for same-day, faster turnaround at +1 credit per filing.
No. Credits you purchase stay on your account with no expiry date. Buy in bulk whenever it makes sense for your cash flow, and use them whenever you ship.
Pricing is based on order complexity. Simpler orders use fewer credits, while larger or more complex orders with many line items use more. Check the pricing page for the current credit calculator, or contact us if you want an exact quote for your typical order size.
Our FDA compliance specialists review every filing before submission to catch errors before they happen. If something does need correcting after filing, reach out to our team and we'll fix it as quickly as possible. Accuracy is the entire point of using NoticeFlow, so we treat mistakes seriously and resolve them fast.
If your order details change after you've submitted it but before the Prior Notice has been filed, just let us know and we'll update it at no extra cost. If the Prior Notice has already been filed and the change is significant, a new filing may be required.
Yes. Rush processing is available for an additional +1 credit per filing, and ensures your Prior Notice is filed the same day, even when submitted later in the day.
NoticeFlow works with all major carriers shipping into the USA, including UPS, Purolator, FedEx, Canada Post, and DHL.
No. NoticeFlow runs on a simple pay-as-you-go credit system. Buy credits when you need them, with volume discounts for larger purchases. There are no monthly fees.

Still have questions?

Our team is happy to help before you get started.